FAQ

1. How do I place an order?
Order online using our simple and secure checkout process.

2. When will my order be processed? When will I receive my order?
Most orders placed Monday through Friday before 2 p.m. (EST) will be processed within two business days. Holidays and weekends may impact delivery times. 

3. An item I want is out of stock. Will it be restocked?
To keep our inventory fresh, most items are not restocked. 

4. I placed an order but forgot to use a promo code or the code didn't process. What should I do?
Once an order is placed, a promotional code cannot be applied. 

5. Can I edit or cancel an order?
We are unable to cancel or make changes to an order once submitted. 

6. Do you honor price adjustments or match retail store prices?
Price adjustments will not be made for online purchases. We aim to have consistent pricing throughout our website and stores.

PAYMENT 

What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, Apple Pay, and After pay. We do not accept PayPal, personal checks, or money orders. 

1. When will I be billed for my order? You will be billed for your order immediately after your check out process is completed.

2. My credit card was declined but a charge is showing on my credit card. What happened? If your order was declined during the checkout process, you may have a pending hold or authorization on your credit card statement. If a transaction is declined, a hold will be removed from your statement in accordance with the policies established by your bank or credit card company. Contact your bank or credit card company for more details.

GIFT CARDS

2. Where can I redeem gift cards?
Plastic and e-gift cards can be redeemed in BLESSED by Design stores and online. You may not redeem more than one gift card in the same transaction.

3. How are e-gift cards different from plastic gift cards?
E-gift cards are only sold at blessedbydesign.shop and are delivered via email. Physical gift cards are only sold in stores. Both e-gift cards and physical gift cards can be used both in our stores and at blessedbydesign.shop. E-gift cards cannot be converted into physical gift cards.

4. Gift cards should be treated like cash. If lost, stolen, or used without your permission, it will not be replaced. The available balance will be applied toward your purchase. Gift cards can only be used to purchase merchandise sold by BLESSED by Design.

Gift cards do not expire. No fees shall be deducted from any remaining balance. Gift cards are not redeemable for cash unless otherwise required by law. Gift cards are not refundable; all sales are final. No variance from these terms and conditions will be allowed except in states where legally required.

5. What denominations do e-gift cards come in?
E-gift cards can be purchased with a minimum value of $25 and a maximum value of $500 per card.

6. Do I have to spend the exact amount on my gift card? Can they be reloaded? The remaining balance left on a gift card can be saved and used later. If your order total is more than the current balance on the gift card, you can pay the remaining balance with an alternate form of payment. Unfortunately, we cannot add value to an activated gift card.

8. Do gift card funds expire? Are there any associated fees?
There are no fees associated with Blessed by Design Gift cards and they do not expire.

9. What happens if I misplace my e-gift card?
Gift cards should be treated like cash. If lost, stolen, or used without your permission, it will not be replaced. 

10. Whom do I contact with additional questions? For questions regarding gift cards, email?????  Please Visit Our Contact Page

AFTERPAY

1. What are Installments by Afterpay?
Installments by Afterpay allow you to make purchases now and pay in four installments every two weeks without any interest. First-time customers will need to register with Afterpay and provide payment details. Returning customers can simply sign in to make a purchase. All items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

2. Where can I use Installments by Afterpay? What products are eligible? Is there a limit to how much I can spend?
Installments by Afterpay can only be applied to purchases made on blessedbydesign.shop. Afterpay is not available on purchases of gift cards. Transaction value limits may apply.

3. Can I use Installments by Afterpay if I’m an international customer?
Customers with international billing addresses, shipping addresses, or phone numbers are not able to use Afterpay.

4. How does the payment schedule work? What if I can't pay an Afterpay installment?
Customers make their first payment at the time of purchase and are charged the remaining three payments every two weeks. You can make additional payments before your scheduled billing date through your Afterpay account. Late fees may apply for missed payments. Learn more about Afterpay Payments.

6. Where can I find out more about Afterpay?
Visit the Afterpay website for FAQs, terms, the Installment Agreement, and Afterpay’s Privacy Policy . Contact Afterpay with questions about your account or by emailing info@afterpay.com.

SHIPPING AND TRACKING 

1. When will my order be processed?
Most orders placed Monday through Friday before 2 p.m. (EST) will be processed within two business days. Flash Sale orders may require additional days for processing. Holidays and weekends may impact delivery times.

2. How will my order be shipped? What are the rates for domestic shipping?
Orders are shipped via United Parcel Service (UPS), FedEx, or a similar carrier. Orders shipping domestically generally use a flat rate regardless of the amount of merchandise you purchase and will not vary based on distance, only by the speed of service. Standard Shipping: Delivered Monday through Saturday except for holidays Priority and Express Mail: Delivered Monday through Friday Orders shipped outside of the continental United States may require extra transit time. Domestic shipping rates to physical addresses and PO Boxes provided by the U.S. Postal Service are determined based on the table below. Rates for packages sent to APO/FPO addresses are determined by the address and package weight elements.